Tenants

Often times furnished rentals are secured sight unseen, but we are happy to show vacant properties to prospective tenants or their designees. Please contact us to schedule a showing. Please list the dates and times that work best for you and we will do our best to accomodate your schedule.

Any adult over the age of 18 will fill out an application and pay the non-refundable application fee.

Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 

If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

Yes. The amount varies per rental, but is generally around one month's rent.

Mid-term rentals have minimum lease terms of 30, 60 or 90 days, depending on the unit. Many units can be rented for as long as 12 months, with options to extend.

For our long-term units, leases typically run for 12 months, sometimes with an option to renew.  Depending on the unit, we may be able to work with you on different terms.

We will work to get you moved in according to the timeline that works best for you. Your move-in date depends on the status of the property you will be leasing.

The Tenant Portal is an online tool provided for you at no cost. You will be able to:

1. Pay your rent online.
2. View your previous and upcoming payments.
3. Submit and track maintenance requests.
4. Add your renter's insurance information (if needed).

We provide the highest level of service to our tenants and guests, blending property management with hospitality.

We strive to ensure that all requests and questions are addressed in a fast, positive manner and to exceed your expectations. 

We are ready to fulfill your property rental requests and assist you in every way possible.

We will always fix everything that is our responsibility as outlined in your lease agreement. 

If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

Rent is due monthly usually on the first day of each month. 

Depending on the property, you may be able to pay rent automatically online through credit card, debit card, or ACH (eCheck wire transfer).

One-time payments may also be available in your tenant portal. 

If ACH is available, the money will not leave your account immediately, so you will need to leave the balance in the account until the process is completed. 

Alternatively, you can drop off or mail a personal check, certified check, or money order to our office at any time.

If the tenant portal is enabled for your property, you will receive an automated invitation to your email. You can also click here to watch a video on using the portal.